Their pieces are nice but their customer service is horrendous. They market that their WhatsApp is quick but since March 3 I have yet to hear a reply. Their email takes 5 business days average. I tried to get a refund for a bracelet that had a broken clasp and they took two weeks to reply and then asked for a video then another week to reply with “just add a bit of force to move it back”. Do they think I’m stupid for not trying that. Horrible horrible customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.
At OAK JURI, we believe that true luxury lies not in the price tag but in the craftsmanship and beauty of each piece. Our collection of earrings, necklaces, rings, and more is designed to bring timeless sophistication into your life without compromising your budget.
