Review Time
Absolutely incredible customer service. My package (3 sets of earrings) appears to have been stolen from my doorstep after delivery. Even though this was not the company's fault at all, they still offered to replace the items as a one-time courtesy. I was honestly shocked at the kindness of the offer, especially since I'd already had a delivery problem with a previous order. Now I am a customer for life and will definitely be buying more jewelry! I previously ordered a bracelet and the quality is great. Highly highly recommend!
The size of the bracelet was too small and tried to exchange the size, and they said they don’t do any exchanges unless it’s damaged. I didn’t even ask for a refund. I asked for an exchange for the size to be bigger because it was smaller than it appeared
I have contacted this company about a defective watch they sent me which does not work or keep time. They will not give me a return address to return the defective item. The customer service is horrendous. I have reached out over 10 times all they keep saying it sent us a video. I don’t I’m 73. I don’t know how I never make a video ever. I was going to purchase several other items my bad I should never have ever bought a watch, but the customer service is horrible. I would say they advertises free returns. They are a scam buyer beware.
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At OAK JURI, we believe that true luxury lies not in the price tag but in the craftsmanship and beauty of each piece. Our collection of earrings, necklaces, rings, and more is designed to bring timeless sophistication into your life without compromising your budget.
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