The customer service experience is quite disappointing. They openly admit to using a translation tool, which leads to inaccurate responses. I received a promo code for a product that was later excluded from the offer. When I asked for clarification, I was directed to subscribe to the newsletter for updates on offers, which are also excluded. They need to better understand questions and provide accurate answers. I tried to file a complaint, but there was no follow-up. Just typical corporate nonsense.
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Oakley is a sport and lifestyle brand, built on a legacy of innovative, market-leading optical technology.
It manufactures and distributes high-performance sunglasses, prescription eyewear, goggles, apparel, footwear, and accessories.
