I chose this service based on their claims of providing a real doctor. Instead, I was assigned a nurse practitioner who fails to communicate effectively. They lack a patient portal, leading to weeks of waiting for blood test results. When I inquired, I was told I would receive a call only if there were issues, but I never heard back despite concerning marks on my tests. I mistakenly thought the doctor I saw was my primary care provider, but he’s not accepting new patients now. Their communication is my main frustration.
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