I did not place my order directly with Oh Baby.I ordered a wardrobe from Oliver’s Baby Care on 22 January and was repeatedly directed by them to contact Oh Baby regarding delivery.When I contacted Oh Baby last week, I was told they had the order and that delivery should be by Friday.When I called again today, I was then told they had no information about the order at all.I was also advised to cancel my order with Oliver’s Baby Care and re-order directly with Oh Baby, which was not a realistic or workable solution.As of 10 February, the wardrobe has still not been delivered. The baby has now been born and the nursery remains incomplete due to the lack of delivery and the conflicting information provided.The absence of clear accountability and consistent communication caused significant and unnecessary stress. I would urge others to be cautious where responsibility between companies is unclear.
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