Furniture not delivered to your door.The reason I have to give Obaby a negative review is that they use Yodel as the delivery company. This fact was not highlighted during the order process, and it only became clear after I had already submitted and paid for my order. Had I known this in advance, I would not have ordered the furniture from the seller.Yodel does not deliver the furniture to your door. I raised a complaint with Obaby and they specifically confirmed that they only deliver the furniture to the entrance of the building, NOT to your front door.The chief issue with this is that the boxes are extremely heavy, almost impossible for a single person to carry up flights of stairs, if needed. And you naturally cannot have your pregnant SO help you lift the boxes.I recommend staying away from this company; or at the very least, not ordering furniture through their own website.**Edit: just to respond to Obaby's reply, my order contained 4 particularly large and heavy boxes (one of them I could not even grab properly despite having VERY long arms, and 3 out of 4 were so heavy I strained myself, easily 10 to 20 KGs). So their claim that they offer two-man delivery for large and heavy orders is not truthful. Or they simply set the arbitrary threshold of what qualifies as such, at such a ridiculously high level that it's irrelevant for mere mortals like myself. Regardless, my review stands.**
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