obaby.co.uk

4.1
4.1 Based on 81 reviews

Award-winning nursery furniture, lovingly made by our family — for yours....

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Strong ordour for baby furnitures! Solution???

We’ve bought a furniture set from obaby official website to decorate nursery for our expected baby. But now it has been a month, the furnitures continue releasing ordour. Given there was no number to call, nor any information on the website about the chemicals used during the production (which is shocking for a baby brand), we first left a message through the chat box on the website after 2 weeks. The advice we’ve got back then was to continue airing the furnitures before they investigate further. So we did, 2 weeks later the smell is still here. Our baby is due to arrive in 3 weeks time, but I am deeply worried and upset that there is no explanation on the odour and I am super nervous about any potential risk to me or the baby. Someone needs to get this sorted! So far all I have is one reply guaranteeing 100% VOC free, with no certificate or report as proof. We are being forced to take the risk but who is taking the responsibility here???!!!

1
Date of experience: Mar 24, 2025

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