10 out of 10 for exceptional customer service! After a few difficulties, Charlie kindly arranged for the QC, James to come to my home and assemble my Nika Cot. He was so kind and efficient. Charlie was so professional and sympathetic towards me. The problem was rectified and resolved within a day of speaking with Charlie. They kindly brought me over some goodies, including chocolates and baby toys! I cannot thank this company enough, the customer service has been second to none, and they really showed their care and compassion towards me and my situation. I am so truly grateful to such a great team.The cot looks fantastic and everything is perfect, as I was promised.You should all be proud of the team you work amongst! Thank you again.
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Award-winning nursery furniture, lovingly made by our family — for yours.
