I purchased an Autel MaxiSys Ultra from OBD Price last year. Recently I needed to contact them regarding support, but there is no phone number available and despite leaving messages and sending enquiries, I have received no response for over 10 days.For a high-value professional diagnostic tool, this level of after-sales support is unacceptable. Communication is extremely important when selling equipment at this price point, and unfortunately OBD Price has completely failed in this area.Based on my experience, I cannot recommend this company due to poor customer service and lack of communication.
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