Review Time
Avoid this seller. They list items as "in stock" that they don't actually have. I ordered an Autel MK900-TS, but after paying, they wasted my time for days with "price calculation errors."
They tried to push an older, inferior DS808S-TS as a replacement for the same price, claiming it was an "upgrade." When that failed, they demanded nearly £400 extra for a different model. Very dishonest business practice. Only got a refund after refusing their "offers" multiple
times.
Avoid this seller. They list items as "in stock" that they don't actually have. I ordered an Autel MK900-TS, but after paying, they wasted my time for days with "price calculation errors."They tried to push an older, inferior DS808S-TS as a replacement for the same price, claiming it was an "upgrade." When that failed, they demanded nearly £400 extra for a different model. Very dishonest business practice. Only got a refund after refusing their "offers" multipletimes.
I purchased an Autel MaxiSys Ultra from OBD Price last year. Recently I needed to contact them regarding support, but there is no phone number available and despite leaving messages and sending enquiries, I have received no response for over 10 days.For a high-value professional diagnostic tool, this level of after-sales support is unacceptable. Communication is extremely important when selling equipment at this price point, and unfortunately OBD Price has completely failed in this area.Based on my experience, I cannot recommend this company due to poor customer service and lack of communication.
Been looking to purchase a Autel MX808Z-BT Pro. OBDPRICE.CO.UK claim there MK version is the same and a universal global code and delivered from their UK warehouse.I supplied the product link to the official AutelUK official who tell me their products are NOT UK products, are not supported and cannot be upgraded to access the manufacturer secure gateways. Below is a copy and paste. Please don't get scammed by these people. I has numerous messages from them claiming they were genuine until when faced with hard evidence, he just replies "WHATEVER". Absolute cowboys.Thank you for your email,Unfortunately we do not sell through OBD price, these units wouldn’t be able to have the gateway added and wouldn’t be warrantied or supported by us,We don’t sell anything online and we only see through motor parts providers,Please see link below to our website.
Ordered two items which were marked as UK stock with delivery predicted to be within 3-5 days.Over a week later, with myself chasing the company for information, as I received no updates with the tracking link not working, they finally reply stating this is not in UK stock and will now come from China.One, I need the diagnostic tool, hence ordering from UK stock. Two, I have not been kept up to date or even asked if this okay.Overall, terrible company who you should avoid.Company emailed back for a full refund..... let's see what happens!
Way cheaper than anywhere else for the subscription I purchased for my autel tablet and although had technical difficulties with their website at the time they still processed my order very quickly throhlugh email , very polite and friendly through the whole process too . When the time comes will look forward to my next purchase from obdprice
Autel scanner updates and good prices and excellent support.Rather than paying for the updates through the scanner, I tried OBDPrice after seeing them recommended online. They were quick to respond and the support was excellent. My activation didn't work and it turned out I'd purchased the wrong version. I'd wrongly selected MK808TS but I wanted MX808TS. They were quick to respond to emails and sort out the problem and re-issue a new activation.
Good experience with OBD price UK but what’s happened to their website ? Have they ceased trading in UK suddenly? No website available since about the middle of November its been offline but all other OBD price sites .com are working not .co.uk 🤔Update : Have now discovered by accident on 24/03/2025 obdprice.co.uk are back online so don’t know what happened before or when they actually came back online so good to know they are still here !
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