The Oclean X Ultra S Sonic toothbrush is slick but that is about all it is, as well as their customer support. You can only reach them by e-mail. Responses are limited and sparse before they go awol. The overpressure setting is so sensitive that my brushing is constantly stopped unless I change the setting, which I cannot do if the brush is not synchronized. This is where things got interesting. Although the brush appears connected, it is not. Customer support repeatedly told to restart and re-pair the brush after they had unpaired it on their end (I don't understand this but it sounds absurd). It never worked.Now three months into a back and forth they offered to send me a new brush, which never happened. The fact that they say they are unable to provide me a tracking number says it all. I am thinking of a proper way to return this brush to the earth, where it belongs.
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Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care! See more
