oclean.com

3.1
3.1 Based on 47 reviews

Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter sol...

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Nina P.
A deeply disappointing experience with the company

My experience with the company has been incredibly frustrating, not due to a defect, but because of their lack of customer service. I bought a toothbrush from their website based on information from another platform that indicated it had a pressure sensor. Upon opening the packaging to check this feature (without using the product), I found that it did not function as expected. The company denied any return or alternative solution, citing hygiene policies, despite the product being unused. This situation revealed a brand that prioritizes strict policies over customer trust and satisfaction. I cannot recommend this company to anyone who values transparency and responsible post-purchase support.

1
Date of experience: Dec 29, 2025

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Business Details

  • Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care! See more

  • email support@oclean.zendesk.com
  • language https://oclean.com

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