oclsolicitors.co.uk

4.6
4.6 Based on 237 reviews

OCL Solicitors have helped over 18,500 people like you receive £24,000,000 in compensation after being involved in a road traffic accident that was not their fault. All of our teams are trained to the highest of standards and this enables them to offer yo...

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Average Rating

4.6

/
5

237 Reviews

5 Star
82%
4 Star
10%
3 Star
2%
2 Star
2%
1 Star
5%

All Reviews

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Review Time

James Khoo
Lesson learned -when you have an accident which is clearly not your fault take the tried and tested

Lesson learned -when you have an accident which is clearly not your fault take the tried and tested route of taking a hit with the excess, and not to go through a route where you take an agreement out for a hire car...with the possibility of going to court! A nightmare from the very the very beginning, however as we were on this path already OCL were amazing - they explained things along the way and were great at communication in an area we knew very little about. Thanks OCL team

5
Date of experience: Feb 15, 2026
Tansy Spencer
Fought and won

I had an accident where I was not at fault. The third party insurers were awful to work with and tried to take me to court but OCL managed to fight them. The communication was good and I was kept up to date and everyone was so kind. I would recommend OCL to anyone.

5
Date of experience: Feb 11, 2026
Ricky Edwards
Sophie was very good at keeping me in the loop and kept everything up to date. If I had any issues

Sophie was very good at keeping me in the loop and kept everything up to date.

If I had any issues she would call me or email me with a response/answers.

Whole experience was very calm and positive.

Thank you Sophie for all of your efforts.

5
Date of experience: Feb 10, 2026
Diane
Never contacted me it was always me…

Never contacted me it was always me chasing also decisions where made by them not me just seemed they like money

2
Date of experience: Feb 10, 2026
Graham Edwards
Very well done Rebecca and her team.

Rebecca and her team really helped make my accident claim process run very smoothly from day one until the issue reached a favourable conclusion. I was always able to speak to a team member when I needed information or clarification and always received prompt replies to my emails. Well done.

5
Date of experience: Feb 09, 2026
Fiona Wicks
Hardly any communication

Hardly any communication. Definately do not recommend. Chased for updates via email and had no responses. Very very poor customer service and will not be using OCL ever again

1
Date of experience: Feb 08, 2026
Mick Johnson
Good communication and professionalism

Good communication and professionalism

4
Date of experience: Feb 05, 2026
Paul Elsey
They kept us informed all through the…

They kept us informed all through the process, they could not have done any more.

5
Date of experience: Feb 05, 2026
Shane Lake
Kept me up to date all the time

Kept me up to date all the time, easy to get hold of and easy to talk to.

5
Date of experience: Feb 05, 2026
Mrs Jennifer Williams
After an iffy start, a good outcome

I have to say, at the very beginning of my experience, I had had a whole lot of problems with One Call Claims. So, when it was first handed over to the legal arm of Onecallsolictors, I was not at all hopeful that my experience would be a positive one. However, whilst the initial Litigation Executive I had dealings with was well on the way to confirming my view, the second one Francesca, who ended up handling the case to its conclusion, was excellent. She kept me informed at every stage and was quick to reply to any enquiries I made

4
Date of experience: Feb 05, 2026

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Business Details

  • OCL Solicitors have helped over 18,500 people like you receive £24,000,000 in compensation after being involved in a road traffic accident that was not their fault. All of our teams are trained to the highest of standards and this enables them to offer you the best advice whilst maintaining exceptional customer service.

    We deal with a wide variety of cases ranging from minor injuries to those more unfortunate catastrophic injuries. To enable us to provide the best possible care for you we have access to a Tier 1 medical agency who works with an extensive panel of medical experts that will help rehabilitate your injuries.

    All of this is arranged and dealt with by our professional file handlers who will make the whole process as simple and straightforward as possible.See more

  • email enquiries@oclsolicitors.co.uk
  • call 01302558606
  • language https://www.oclsolicitors.co.uk

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