The amount was successfully deducted from my bank account, and the transaction reference was provided. However, after a full week, the funds have yet to appear in my trading account. I submitted proof of payment along with my bank statement, which confirms that the money was sent to their payment partner. Unfortunately, customer support has only responded with automated messages, lacking any clear answers or timelines for resolution. I've noticed many other users reporting similar issues with delayed deposits. Additionally, I have encountered withdrawal delays multiple times on this platform, and it seems the situation hasn't improved over the last couple of years. This experience has been quite frustrating and disappointing. I would recommend others to be cautious.
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