Additional details:
- My Octa complaint/ticket ID is 215560864331828.
- The copy trading sync issue has been ongoing for over 45 days.
- Master trader MSK123 closed the trades (EURCHF and EURCAD, opened Dec 08, 2025) on MT4.
- But in my app, they are still shown as OPEN, with increasing loss and "Platform is unreachable at the moment" error.
- Support replies daily with the same Hindi message: "Dhanyavaad aapki dhairya ke liye... update email se milegi" – no actual fix or timeline.
- Equity shown as $563.98, but real profit/loss not updating.
- I have screenshots of repetitive replies, app error, and trade status (can provide if needed).
This is a prolonged technical failure affecting my funds. Please keep the review public.
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