They give bad service day by day
I am octafx customer from more than 4 years but now i have been tired from them if i want to deposit money they will deduct the money in just 2 minutes and when i do withdrawal they takes so long more than 3 days i will suggest you guys never use octafx first of all they do not have any customer service number or customer service agent if you face any issues you have to do just email and wait they will always day they have team and they are doing there best to release your fund
I will give him less than 1 ☆
I am from india whenever i want to deposit money via UPI i never find and when i asked them why i can not see UPI payment option for deposit thy will say this UPI Payment mode is on Maintenence mode what is this
Is this car or truck they send for Maintanance thy use to close this payment option more than 10 times in one day what is that guys and when we try to connect with you via email they will say that our team is doing their best what kind of best if this is your best team work then one day your team let you close this platform for permanently
Overall very bad experience
Dont deposit any money otherwise you can not get refund when ever you will contact them for your refund they will always send you like this email:
Hi Pervaz,
We understand your frustration regarding the withdrawal delay. Processing of withdrawals may be delayed, and our team is putting their best efforts into completing your withdrawal request as soon as possible.
We appreciate your patience and understanding as we work to process your request.
Given the extended delay and your concerns about our service, would you like me to connect you with a human agent who can provide more detailed assistance with your withdrawal?
This answer was composed by Octa Assistant, Octa's AI Agent.
Kind regards,
Octa Assistant
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