I bought a mattress topper, but I can't recommend it based on my experience. The quality is subpar, and the aftercare support is very slow to respond. It feels like a tactic to delay returns. During the first 22 days, the topper came apart twice, and each time I fixed it before reaching out for help. They direct you to email, and despite providing detailed information and photos, their replies only lead to more questions and requests for additional photos. After 15 more days of waiting, they still claim to be investigating. I just want an exchange for a functional topper.
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