Review Time
I urgently needed parts and found a repair kit through an online search. Unfortunately, I didn't read the full description carefully and ended up ordering two kits. Had I known they were 3D-printed, I would have opted for local production. I placed my order on 30 November 2025, which included four tiny parts weighing only 0.038 kg with packaging. The total cost was R2,295.86. I expected delays due to the holiday season, but by January, tracking updates ceased. The tracking service provided no useful information, and after contacting the postal service, I received a generic reply indicating the parcel was 'in transit.' I reached out to the seller, who offered little help, merely stating the parcel was on its way and that they had no control over delivery times. After a frustrating two weeks with the postal service, I discovered my parcel at a post office where I had to pay customs fees again. The lack of clarity regarding the manufacturing location, absence of import tax inclusion, and minimal support during transit issues were major drawbacks. I waited over a month for my order, while another parcel from a different retailer arrived promptly. My strong recommendation is to avoid purchasing from this service, especially if you are in South Africa. If you have a sample, consider local options for a quicker and less stressful experience.
The parts I ordered for my vehicle were of extremely poor quality. The 3D-printed items did not fit, were brittle, and looked very different from the original equipment. Their returns policy is frustrating, making it difficult to return for a refund. I had to modify the parts just to make them fit, using adhesive. I would strongly advise against purchasing these overpriced items. After contacting them about the quality, their response was standard and unhelpful. They require customers to send back defective items at their own cost, which feels like a deliberate attempt to prevent returns. It's clear that their items are subpar, and the refund process is a hassle. Potential buyers should be aware of this and avoid making a purchase.
I urgently needed parts and found a repair kit from a certain seller. I ordered two kits without fully reading the description, which was my oversight. Had I known they were 3D-printed, I would have opted for local production. I placed my order on 30 November 2025, consisting of four small parts, weighing only 0.038 kg with packaging. The total cost came to R2,295.86, including shipping and customs fees. I anticipated delays due to the December holidays, but by January, tracking updates stopped entirely. The tracking service provided no useful information. After contacting the postal service, I received a generic response that the parcel was 'in transit.' When I reached out to the seller, they offered minimal assistance, stating the parcel was on its way and that they had no control over delivery times. After two weeks of frustration with the postal service, I found my parcel at a post office where I had to pay customs fees again. The unclear manufacturing location, lack of import tax inclusion, and limited support during transit were significant drawbacks. I waited over a month for my order, while another parcel from a different retailer arrived without issues. I strongly advise against purchasing from this seller, especially if you are in South Africa. If you have a sample, consider local options for a quicker and less stressful experience.
They found the part I had been searching for over three months, which other places couldn't provide. They also arranged a much faster mail carrier to meet my needs. Additionally, I needed the part installed urgently due to time constraints, and they expedited the search and process while treating me with kindness. I'm very pleased with their service and attention.
Positives first: they offered a great Black Friday discount, and my order was processed smoothly with free and fast shipping. However, I ordered some interior parts for my vehicle, and while the finish doesn't need to match OEM standards if sold as a kit, it should be appropriately priced and clearly communicated before purchase. I encountered mismatched parts that caused issues with fitting. Although I have high-quality OEM parts, I found their offering to be overpriced for the quality received. I'm not happy or sad, just disappointed. I didn’t contact them as I felt it wouldn’t be worthwhile, given other problematic reviews. I plan to work on the parts to make them fit, but I believe they are overpriced for what they offer.
Just when I thought I found the out-of-stock plastic part for my classic car, I encountered a certain seller. The ordering process only allowed Visa, which raised concerns. The part I received was made of a brittle 3D material that did not resemble the original plastic. Returning it would incur high postage costs, and they claimed they never received the returned items, leading to a loss of money. My inquiries were unhelpful, and I would advise against this seller.
Good communication and packaging, with fast dispatch. The item was as described, and they were helpful when the first item didn't fit quite right. I ended up with a well-fitting part that was hard to find. Overall, I had a positive experience and would buy from them again. Thank you!
I had been searching everywhere for the 3rd Brake Light assembly for my vehicle with no luck. Most options were used and damaged. Luckily, I found this seller, which offered a 3D-printed replacement in various colors. The part fit perfectly as an OEM replacement. They truly saved the day!
I ordered two speaker grilles for a vehicle. Upon arrival, I was disappointed with the poor finish and quality. After sending pictures of the defective items, I was informed that they hadn't been properly quality checked. I was told replacements would be sent, but it's now been three weeks since my complaint, following a four-week wait for the original order. The website does not clarify that you are buying from abroad, and the company doesn't include import tax, which is typical of reputable sellers. When I questioned the delay, I was told it was due to the UK leaving the EU, but the real issue seems to be the seller's choice not to expedite my order. I also noticed that they offered a discount on my part a week after my purchase, but they refused to honor it. Overall, the attitude and service were disappointing.
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