App review. I have been with octopus over a period of time. And has been using the rewards on the app for its customers.
I have lately noticed that resemble a coffee is practically not viable at all.
I have written to them on email which they claimed is the quickest and best way to be in touch. I have in fact called them to make a complaint on the same. I was only merely responded and brushed off by the call handler. Resulting in no resolution for the query I had as it is not resolved. I am simply not ready or prepared to wake up middle of the night to get a free coffee. Al though this was suggested by the call handler.
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