Their standards appear to be slipping.
For the past two months despite having an agreed Direct Debit in place for £80, they have taken the payment twice on the same day. For the last bill they took £80 on the date agreed then took another £80 unexpectedly on another date in the same month without agreement.
This has been an ongoing issue that they have not resolved. Once I get the £80 back, I will cancel the Direct Debit and pay when the bill is added to my account.
I have very few direct debits set up on my account for good reason because I cannot trust suppliers to take funds as agreed and communicated without disrupting my finances.
Claim your business profile now and gain access to all features and respond to customer reviews.
