I worked with them for over four years in The UK. In the early days, everything was much easier, but at some point they started constantly changing the rules. First they changed the way assignments were picked from the map, then they couldn’t make it work and brought it back. New rules kept coming all the time. However, over the last 4–5 months, it has honestly become unbearable.
The new website is a complete disaster, totally unusable. There is no help or support option on the new website, which is unbelievable. I can no longer reach live chat either. This has to be one of the worst website designs I’ve ever seen; it genuinely feels like they are making things deliberately difficult for photographers.
They used to pay a travel fee, but now they try every possible way to avoid paying it. Even when I receive confirmation from the restaurant, the shoot gets cancelled once I arrive. I spend 3–4 hours travelling to a distant location, and they only compensate 30%, despite the fact that none of this is my fault.
On my most recent job, I can see the earnings under the invoice section, but I’m unable to approve the invoice. I tried contacted them via live chat, but there was no chat or help section on new website. I don't know how to ask them about my last invoice. The lack of basic functionality and support is unacceptable.
It feels like they are constantly looking for new ways to cut costs. Many very good photographers around me have already stopped working with them. If this continues, they will be left with amateurs only, and they will eventually lose their contracts with major companies as well. I genuinely don’t think they have ever listened to photographers over the years, they only think about themselves.
Since September, this was the first time I decided to accept a job again, and it turned out to be a complete waste of time. I’ve completed around 1,000 assignments for Ocus so far. The company is extremely poorly managed and has now become a total waste of time. It’s a real shame. I hope the delivery platforms they work with choose to partner with other companies instead
Claim your business profile now and gain access to all features and respond to customer reviews.
In addition to the opportunity for technology to shape an ecosystem for creatives, we recognized that brands and businesses were lacking an efficient method to create, manage and optimize impactful visuals at speed and scale. Piecing together this opportunity and market gap, we created OCUS.
Our purpose, which remains core to our mission today, is to drive online performance for businesses through always-on performing images, while creating the largest thriving ecosystem for creative workers.See more
