I've been trying to cancel my order for three days, but every time I call, I'm put on hold, transferred to another department, and eventually disconnected. I've waited over 25 minutes multiple times, only to be hung up on. Is there a proper way to cancel an order? To make matters worse, the delivery service left my package with a neighbor while I was at work, despite my attempts to cancel. It feels like the company is forcing subscriptions on customers. I'm still trying to contact support to return the package and cancel the subscription. I've received an invoice for the subscription despite my cancellation request. Please resolve this issue as it's been four days now. Thank you.
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Hallo, wij zijn je provider van Mobiel, Glasvezel en TV. Elke dag werken we hard om meer dan 6 miljoen klanten de beste service te bieden. Want we vinden dat digitale technologie beter kan, menselijker. En we willen dat iedereen kan meedoen. Daarom geven we je toegang tot supersnel Glasvezel, in de stad en ver daarbuiten. Kunnen opa en oma gewoon in het familieabonnement en hebben we niet 1, maar meerdere Unlimited abonnementen. Zodat er altijd 1 bij je past.
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