Used to be t-mobile, did not inform customers that they were changing name to Odido so they had to read this in the news. Three days after this was announced in the news, it was told to their customers via e-mail.
Then they said in their marketing: "We are going to do everything different!" - Which was a lie as they just did everything completely the same as everyone else.
Then they got hacked because their security is not in order. (Support employee got social engineered - which is just bad. Employee had access to ALL the data, which is not needed! and Security did not detect weird access to the data even when it was being downloaded)
To top it all off, they kept data of ex-customers (like me) way too long. Eventhough I had already decided I do not want to give my money to this worthless company, I'm still hit by their neglicence and incompetence.
Edit: And then they just give the same copy-paste answer everywhere. Amazingly bad.
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Hallo, wij zijn je provider van Mobiel, Glasvezel en TV. Elke dag werken we hard om meer dan 6 miljoen klanten de beste service te bieden. Want we vinden dat digitale technologie beter kan, menselijker. En we willen dat iedereen kan meedoen. Daarom geven we je toegang tot supersnel Glasvezel, in de stad en ver daarbuiten. Kunnen opa en oma gewoon in het familieabonnement en hebben we niet 1, maar meerdere Unlimited abonnementen. Zodat er altijd 1 bij je past.
Kijk wat er allemaal kan op Odido.nl. See more
