I got a email from them saying that I'm going to be charged £499.99 for the annual subscription which I do not recall apply for so I call the customer service line 02045916663 , true SCAM great story , I never been racist and have a lot of patience for the Indian Tele workers and usually they are very helpful but this guy Johnathan obviously not his real name thought it would be great to argue with me and call me every name under the sun after I refused to download an app which had 2.3 reviews on playstore and this app allows him to see my phone screen as this is how he ment to cancel the subscription. Here is where I realised it's a SCAM. He started calling me a motherf*cker and telling me I deserve it , I deserve it repeating it like a child and calling me name after name and saying I live in the UK why do I live there I must be so poor , which is true but not the point just plain rude. I never met a man so rude calling me stupid as I can't download an app and I have a poor person phone because I cannot record the call (pixel 9 pro) doesn't allow it for privacy reasons wish I did as I would of loved the police hear his harassment, asked for manager and he says he is and I realise this is a load of bs and I should hang up but kept trying to record his relentless name calling in the end he hung up as I stopped arguing and he wasn't getting the satisfaction of shouting at a lady.I am sorry but I have lost all respect for the customer service industry.Google the customer service of Microsoft 365 and called their number and tried to cancel through them but they don't even have an account with my number so that explained everything always go to the source. Microsoft need to crack down on their security because these people are giving a very bad image for the company.
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