office365.com

1.3
1.3 Based on 71 reviews

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Deanna Harris
A customer for 15+ years: scammed and vandalized.

I am so shocked and disappointed by the negligence of Microsoft with this software. It's so palpable, that it seems malicious, as I simply couldn't imagine so much unintentional incompetence from a company.Firstly: Office365. A software package that was incredible 10 years ago, and virtually never improved. Almost all changes made after 2007 just worsened the software. But the straw that broke the camels back was when MS attempted to scam me. (It's nothing less than a scam) where the price of my package was increased by 50% out of nowhere. I was notified that this would happen by email... 6 hours before it was actioned... at midnight. So I was asleep during this whole thing.After contacting customer support, I found out that they "upgraded"(Downgraded) my package to include co-pilot and their AI slop. This was a complete betrayal of trust, and even though I got the charge reversed, I immediately cancelled my subscription.Secondly: One Drive. This software is a Virus. There is no other way to put it. It vandalizes my files, changes things on my computer without permission and swamps my entire explorer interface with stupid symbols over every file. I never asked for it to try and back up my whole computer, and I suspect it will hold those files at ransom when the subscription finishes. I am currently looking for a ways to remove this software from my computer, but it's a nightmare (You know... like a virus.)My experience with this software is shocking, and I'm pleased to finally have found the means to move over to an entirely different ecosystem. Thank god.

1
Date of experience: Mar 10, 2025

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