If I could give zero start I would. Since logging my issue I have spend over 6 hours on hold over various calls with absolutely no progress. If my customer service was this bad I would be out of business. I am still no closer to resolution despite the apparent 48 hours guarantee, and have yet to actually be able to speak to a person who can assist me. I have been told so many times I have had my ticket being escalated it must surely now be sitting with the CEO.
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