I was quite frustrated with the service. The company advertises a 5% price beat, but the representative seemed unhelpful, making it feel like she was avoiding the issue. I wanted to purchase an item that was listed for $2740 elsewhere, while the company's price was $2947. Initially, she claimed she couldn't find the listing, then later said her system couldn't match that specific color. After holding for over 30 minutes to speak with someone, I was left disappointed.
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