Review Time
The device I received was defective from the start. Customer service told me they would send a working replacement, but they required me to pay postage to receive the replacement item, which was unreasonable given the product was faulty.The replacement they eventually sent was also defective, despite their assurance that it would be tested before shipping, as I specifically requested.I kept waiting for a proper solution, but nothing was resolved, and I am left with a product I could not use.My experience mirrors what many other customers have already shared: a defective device, no meaningful results, and customer service that promises solutions but never follows through.
I cancelled my order immediately when I realised they made me subscribe to an expensive monthly supply of cartridges. From the way you sell it, it's not clear that this is necessary, it makes it more expensive than a laser treatment. I cancelled my order. I never received the product. They don't communicate and I have not been refunded. it's been more than 1 month now. I'll ask my bank to reverse the charge. SCAM.
I have only given one star because I couldn't continue with no stars.I purchased my first no no which lasted for a couple of years until it stopped working so I purchased another plus a micro which both stopped working after a few months and stupidly I purchased another which burnt my face because the thermicon sticks on I purchased yet another November 2024 direct from no no thinking that I might get assistance from customer services if it went wrong unfortunately customer services are useless and my last purchase lasted less than 5 months I emailed them for more than 6 months and got nowhere so I am the proud owner of 4 no no's none of which work SAVE YOUR MONEY!!!! I am truly upset and disappointed
I was so excited to buy my no no hair removal epilator. What a huge disappointment. It simply doesn’t work at all. I wanted it because it is rechargeable therefore no cord. Barely removed any hair and I have been using my Braun for years. I did all the correct methods and followed all the instructions but was absolutely useless. So back to Braun for me. So so disappointing for me.
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