Beware of their so called special offers. I’ve ordered masks from them before and the product worked really well for me, so wanted to order more. I received an email from them with a special offer and clicked the link and placed the order. I then wanted to check something so went back on to the website to do so and the same bundle was up on the website for £26 less. I’ve contacted customer service because I feel this is really misleading - I placed my order in good faith assuming this was a “special offer”. Their response was to first ask me to provide the screenshot and then, once I’d done so, to tell me that the order price is locked in when you order! I completely understand that prices fluctuate but this feels like a scam to charge returning customers more.
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