If I could rate this lower than one star, I would. I have a phone that's locked to a specific carrier, and the website stated it would cost 20 euros to unlock it. A few days later, I was informed that it would actually be another 50 euros to unlock it, which I paid, then waited and waited. After three weeks, I reached out to inquire about the delay, and they assured me it would be ready in another 2 to 3 days. That was incorrect. I spent a month and a half communicating with them, and finally, I requested a refund. They only offered a 50% refund, which I reluctantly accepted. They claimed the refund would take 3 to 5 business days to process, but nothing came. Three weeks later, I received a code that didn't work. I contacted them again, demanding either a full refund or a working code, as this has been a total waste of my money and time, yet now they are ignoring my emails completely. This feels like a total scam.
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