offspring.co.uk

2.7
2.7 Based on 543 reviews

OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in L...

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customer
Don’t even bother

I ordered shoes and paid extra for next day delivery. 2 days pass no updates so I contact the team through email and twitter but no response. Then on the third day I receive an email saying my cancellation was accepted even though I didn’t cancel anything. There was no communication or nothing throughout those 3 days. Paid extra for delivery since I needed it asap but they didn’t even tell me why I didn’t receive it. Probably because of no stock or something but would’ve been nice to find out 3 days earlier instead i had to rush to a different store to see if it was in stock but it wasn’t so had to get a different colour way in the end. Horrible customer service but hey Atleast i got my refund

1
Date of experience: Nov 25, 2025

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Business Details

  • OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more

  • email help@offspring.co.uk
  • language https://www.offspring.co.uk

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