Normally I check the reviews before ordering but dropped the ball on this one, really wish I had. Ordered a pair of trainers for my husbands birthday. Yodel left them at my front door in full view of the street last Friday evening. When we got home parcel was gone. Yodel as per usual here completely unhelpful but did admit I had left no special instructions to leave at my door (so in my eyes accepting liability). I contacted Offspring a week ago and I have been constantly fobbed off with excuses and Yodel needing more time to investigate. It’s the worse customer service ever. Save your money and if you can absolutely purchase anywhere else but here.The comment below from Offspring is laughable when I have literally been emailing them about this for a week and have been repeatedly told yodel need more time to investigate. Also there is no private message to reply to.
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
