Ordered a pair of shoes for someone's birthday for collection in one of offspring's stores. Booked a train ticket to go and collect the pair when offspring emailed me to say it was ready to collect. Then the next day, the day I was meant to collect, they sent me an email saying the order had been cancelled due to a pricing error! It wasn't even that cheap compared to other sites so I don't see why they couldn't honour it. It was already at the store as per the tracking. Customer support was no help whatsoever and basically told me to kick rocks. So I'm out the cost of the train ticket and have to frantically go find another present. This wasn't my only bad experience with Offspring, but will definitely be my last. Awful company.
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
