Terrible customer service from offspring. To not receive an item that was supposed to be signed for and then providing a picture where the parcel is just being held up next to my door, no proof of where it was left and once again NOT SIGNED FOR as previously stated (and paid for) When mentioning this I am being met with no help or assistance due to “geo codes” of a picture that holds no physical evidence apart from the code it holds from the location. Dealing with offspring on this occasion has been mentally tiresome. Constant backwards and forwards of emails but I’m just being met with the same answers and expected to roll over and accept the loss of £200. Shambles of a company and I advise anyone and everyone to buy elsewhere.
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
