Horrendous customer service. Long story short Yodel have lost my parcel but Offspring can't refund me as apparently I have to get my money back through my credit card company as it's over 10 days according to their t&c's! Well of course it's over 10 days since dispatch because Yodel have lied over and over again as to the where abouts of my parcel! I have wasted so much of my time waiting for this parcel and £88 is a lot of money to me. I don't see why I should be made to go through the credit card company when it's not my fault. As a first time customer you'd think Offspring would be bending over backwards to keep my custom. Please don't ever use Offspring, the worst service I've ever received. Scammers!
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
