offspring.co.uk

2.7
2.7 Based on 543 reviews

OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in L...

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Grandstupidus96
DO NOT BUY, SENDS YOU ONE TRAINER THEN DOESN'T RESPOND TO COMPLAINTS.

Got sent one trainer, reported it to the customer service team straight away. Kept emailing them and just getting an automated response. Had to open a dispute with my payment provider to sort this out and they came back with asking me to send them the shoe back and they'll send me a replacement "3 MONTHS LATER MAY I ADD". At this point, I do not wish to have a replacement, but my money back. I am happy to return the one shoe I received, but I want my money back first. They have sent me one shoe which is not what I have paid for, therefore I have the right to get my money back, I should not be inconvenienced for THEIR error.

1
Date of experience: Dec 01, 2022

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Business Details

  • OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more

  • email help@offspring.co.uk
  • language https://www.offspring.co.uk

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