First time order from offspring and most definitely the last one! Ordered some no protection pack as couldn’t find anywhere else, all going fine, received confirmation from yodel that delivery was coming, thankfully been an expensive shoe it couldn’t be left unattended, great I thought, until next email says it’s been delivered!!!!! No photo, not with neighbours, no card in letterbox, nothing!!!!! Now offspring/office say I have to go through a massive claim process which I am, but now say my claims form isn’t clear enough??? It’s perfectly clear, customer service will just try and wriggle out of everything!! End of the day office/offspring/yodel havnt kept to there side of the contract but won’t refund??? Shambolic company with no real customer service…. Save your time and money and shop at size/footpatrol
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
