I ordered some Nike trainers online three weeks ago, but when I received my delivery, instead of it being shoes it was a child’s toy. I contacted them via messenger (incidentally the initial email that I sent to customer service was ignored) and have since spent the last three weeks communicating via email in an attempt to get the shoes I ordered, or a refund. I have been fobbed off and treated terribly by various people, and they have refused to take responsibility for what has happened. I have requested details of their complaints department in several emails, and have been ignored each time. I have basically been scammed and ripped off, and I wonder how many other people have had this happen to them.Their customer service is absolutely appalling. DO NOT USE THIS COMPANY
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
