offspring.co.uk

2.7
2.7 Based on 543 reviews

OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in L...

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Alaina Anderson
Placed an order online yesterday

Placed an order online yesterday. Worried as I foolishly didn’t read reviews before placing my order, so went to check the orderStatus this morning. It still hasn’t been dispatched but now it’s saying the product is out of stock in the sizeI need. This seems to be a common occurrence for this company. I’ve tried to find a contact number to enquire whether my order is still coming or if not that I have not been charged as they were not cheap! There is no contact number or customer services you can call? Email sent with a 5 day turnaround?! I ordered this as a gift and need to find something else if I amNot going to receive my order. Poor management of stock levels, poor customer service and poor turnaround for emails. I am clearly not the first to have the same complaints so surely this is something that needs looking into further. Without a fast resolution I will not be using this company again for any future purchases

1
Date of experience: Mar 01, 2023

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Business Details

  • OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more

  • email help@offspring.co.uk
  • language https://www.offspring.co.uk

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