offspring.co.uk

2.7
2.7 Based on 543 reviews

OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in L...

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TehRealSpodermen
i still have not received my Vans after 10 days

Order no: W60909805 customer no:CU1374419 I bought my vans 10 days ago and i’m still waiting for the delivery! i’ve been in my house waiting for this delivery’s i work from home i also checked the tracking to see where my parcel is and it keeps saying it will be delivered today and it been the same for the last 5 days. i got in touch with offspring about this and they said it will take 48hrs to 5days for an investigation, which i think is totally out of order and then on top of that they use the worst rated delivery company to deliver my shoes. i wanted these sneakers for an event and now i’m going to have to look for an alternative because a simple job like delivering shoes to a door cannot be done. so now i’m out of money and i have no sneakers AVOID buying shoes from offspring online store it’s a total nightmare, I wish i sent them to my local store to pick up instead. the customer service is also whack and they do not help at all they just repeat everything written down for them.if i don’t get an update by Friday 8th october, i will be getting in contact with trading standards because this service is appalling!

1
Date of experience: Oct 06, 2021

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Business Details

  • OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more

  • email help@offspring.co.uk
  • language https://www.offspring.co.uk

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