Despite online confirmation of order and payment and a subsequent email informing me my shoes had been dispached, after following up with the vendor I was told my 'shoes had been lost due to stock availability'. Either the shoes were lost or there was no stock in which case I should have been unable to order these. I had been trying to get a hold of these shoes however yet again failed to successfully take ownership.Since my last email communication with this company and despite being told that my money would be refunded into my bank account within 2-5 working days from the day which I was notified by them I would not be getting my shoes (27/09). I have now been informed by them (from today 06/10) that I won't receive my deposit for a further 5 working days. I have tried to speak to a manager (but they have ignored my request so far) to escalate this further as they have told me my refund cannot be expedited further which working in finance I am well aware of the refund options available to them.NB: I was asked by the vendor to leave a reveiw however since it was made it has been removed due to 'not meeting their guidelines' hence why I have decided to leave a review on trustpilot.
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
