Would give 0 stars if possible.Ordered an item and the delivery never came. I was in all day and there was noone else in my block of flats in as they were all away. I received a text at 5:30 pm claiming my item was delivered at 12:26pm when this is plainly false. I then contacted the customer service team only to be told to wait for them to contact the Yodel courier. After 5 days of waiting for them they reply that they 'delivered the item but cannot remember the description of the recipient". Yes of course, becuase YOU DIDNT DELIVER. The fact that Ross the customer service assistant thought this was an appropriate response to a customer who has given his company money and not received anything is disgusting. Do you think I'd be emailing and complaining about a 25 quid pair of shoes if I received them? NO. It is simply the principle. I have paid you and so far received nothing. If yodel have lost the order as they did over 500 of my companies orders in a month then reprimand them by paying them less and refund me what I am OWED.
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
