Ordered some trainers with 3 - 5 day delivery, after the tracker said after 8 days they were getting loaded onto the van, and said this for the next 4 days I contacted offspring who said just wait, I asked for a refund of the 3.99 delivery cost as it was taking the oiss a bit, they said no, just wait. Eventually, the parcel was returned to sender as it failed to be delivered. Offspring said would I like a refund or another pair sending out, I said another pair and refund the 3.99 as its been over 2 weeks, what did they do, send me refund for the trainers but not the delivery cost. Then emailed to say sorry we already refunded this cost.Absoutle nightmare of a company with no regard for customers. AVOID.
Claim your business profile now and gain access to all features and respond to customer reviews.
OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
