offspring.co.uk

2.7
2.7 Based on 543 reviews

OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in L...

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geryxD15
I really wish I read these reviews…

I really wish I read these reviews before ordering. My order W61798333 has not arrived and the “track my order” link is not working on the DPD website. I have sent 3 emails as well as an Instagram message with no reply whatsoever. I have no idea where my parcel is or if it will even arrive before Christmas. Worst customer service experience in a long time. Extremely disappointedUPDATE: I contacted DPD and it’s clear the parcel will not be delivered before Christmas. I am now refusing to pay the €28 customs fee. I am requesting a refund. However, I have still not received ONE reply to my emails or messages. Can I please get confirmation that I will receive this refund?

1
Date of experience: Dec 20, 2021

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Business Details

  • OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more

  • email help@offspring.co.uk
  • language https://www.offspring.co.uk

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