I ordered 2 pair of Adidas EQT 93/17. One for me and my brother.About mine:It said on the website UK 7 is Europe 40. Which is the size I wanted so I ordered them. (On the mobile version it is different idk why, it said UK 7 is Europe 39,5, which would also be fine) I got the shoes today and the size is 40 2/3 which is too big. I called the intonational number on the website and it was like the number didn't exist, same with the UK number. I tried calling the number from their facebook and that was the right number. I talked to them and explained that their sizing on the website was wrong and the size I ordered was wrong because of that, and they just said the size guide was only for their own brand. Even though there was a size guide at the shoes themself.. They said they could exchange them for a size UK 6 (at my own cost) and I said if they were sure since I could see they were low in stock. Then they said they couldn't, and I could only get a refund. And I of course have to pay the shipping (Which form Denmark to UK with tracking is expensive) and I will not send them back because all the other trustpilot reviews says the return system doesn't work at all. So even though it is their fault they have a wrong size guide at the shoes, they want me to pay for shipping back.However if you are sure what size you should get, there wasn't any other problems. Shipping came in the time they said it would, and the shoes are fine. It is just the customer service that isn't good at all.UPDATE: They now offered me to pay for the shipping back. So thats good!
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
