offspring.co.uk

2.7
2.7 Based on 543 reviews

OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in L...

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Godfrey
returns not refunded

I am a sneaker collector therefore a regular buyer from offspring. I had bought 3 pairs which I wasn't fond of therefore decided to send them back. It has been three months and I have only received a refund for one pair. The refund for other 2 pairs has been dragged on forever by offspring filled with endless excuses. They have now sent me an email stating they can not locate both the pairs, even though the tracking states all the 3 parcels were delivered to office holdings uk. Very disappointed with the way this has been handled and still awaiting the refund. Will be contacting omsbudsman and BBC watchdog soon.

1
Date of experience: Aug 29, 2017

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Business Details

  • OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more

  • email help@offspring.co.uk
  • language https://www.offspring.co.uk

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