After send back my ugg slippers to Office customer services for them to be examined as they developed an unsightly mark and after cleaning them with the ugg cleaner they became discoloured. Office examined them and said that they cannot take any responsibility if the cleaner was used incorrectly which it wasn't and they were worn, which was three times so they are unable to take the slippers back as per their returns policy and had the cheek to state that they understood that wasn't the outcome I would have liked but hope I'll understand the reason why they couldn't accept them back, A £75 PAIR OF SLIPPERS (DISGUSTING ) just an exchange i would have been happy with. They just didn't want to accept responsibility, will avoid office at all costs. So much for the Christmas present from my son. They arrived back to me in a box, the way they were , was like " we're finished with these.now just chuck them in the box and send them back . NEVER AGAINShould be reported to trading standards the way they treat their customers
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
