I am very dissatisfied with the customer support. I invested a considerable amount in a pair of shoes, and my package has gone missing. It has been over two weeks, and I still have not received anything. I have attempted to reach out multiple times via email and through all their social media channels, but I have received no response whatsoever. No updates, no explanations, nothing. When spending a significant amount, one expects at least basic communication. The current lack of response is unacceptable and quite frustrating. I would advise against ordering until they improve their handling of missing parcels and customer service.
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OFFSPRING has been the leader of the UK sneaker market since its launch in 1996, evolving with the manifesto to fill a large gap in the market for fashion sportswear, priding itself on being a 'Sneaker Boutique'. The first store opened in Neal Street in London’s Covent Garden where the trainers were at the forefront of design and the original store environment created one of the most a revolutionary and unique shopping experiences in the UK.See more
