We were so excited to move into our new home at Drovers Gate in May, unfortunately after signing on the dotted line they moved the sales manager to another site and the new one pleaded ignorance about everything! Very annoying, however that was just the start of what has been a very frustrating, stressful time.Ogilvie will do anything they can to get out of snagging. I really thought I was going mad until I read the other reviews and see they play the blame game with other home owners. My fence wasn’t straight, the fencers came round and said that it hadn’t been erected properly (wrong screws/nails) and pointed out that the posts were loose because of the soil and was told they needed sign off from Ogilvie to reconcrete… Heard nothing so managed to grab the Site Manager. He blamed the problems with the fence on me/my contractor (I got paving done), saying we had taken down the fence! Just stop playing the blame game Ogilvie and sort out the issues! Stop talking to us like we are stupid, I don’t know how you sleep at night.Edited to add that after my review Ogilvie Customer Care team got in touch to discuss the issue and it has since been fixed. Lets see about the other snagging issues!
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