I love my house. The layout and design is perfect and the rooms are a good size for a new build semi-detached. This is my fourth new build, so I knew what to expect regarding ordering extras and paying up front, and what to expect from snagging etc. In this house the sorting of my snagging has been very efficient. There were a couple of big fixes (living room window and units in kitchen needed replacing), but the site team had already identified this and ordered the work before I moved in. The lads who have come to complete the snagging items (some from other companies and some from Ogilvie) have been lovely. Very helpful, clean and tidy workers and have completed the work to a very high standard. I have no complaints about customer care on this site at Orchid Park in Plean and I'm very happy in my new house.
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